WorkReady · Vanguard Insurance Group LLC
Privacy Policy
WorkReady is a product of Vanguard Insurance Group LLC (“VIG Agency,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit workready.agency or use our services.
Information we collect
We may collect personal information that you provide directly to us, including:
- Name, address, phone number, and email address
- Business information, including employee, payroll and class code information
- Insurance history and claims information
- Financial information for payment processing
- Employment and business information
When you visit our website, we may automatically collect certain information about your device and usage, including IP address and location information, browser type and operating system, pages visited and time spent, referring website information, and cookies and similar technologies.
How we use your information
- To provide insurance quotes and coverage options
- To process insurance applications and policy administration
- To handle claims and provide customer support
- To comply with legal and regulatory requirements
- To improve our website and services
- To communicate with you about your policies and services
- To detect and prevent fraud
Information sharing and disclosure
We do not sell, trade, or share your personal information with third parties for marketing purposes.
We may share your information in these limited circumstances:
- Insurance companies: to obtain quotes and provide coverage through licensed insurance carriers
- Service providers: vendors who assist with business operations (payment processing, website hosting, etc.)
- Legal requirements: when required by law, court order, or government regulation
- Business transfers: in connection with a merger, acquisition, or sale of business assets
- Fraud prevention: to protect against fraud and unauthorized transactions
None of this sharing applies to SMS opt-in data or mobile phone numbers collected for text messaging.
SMS / text messaging
Mobile phone numbers and SMS opt-in consent collected by Vanguard Insurance Group LLC for text messaging will not be shared, sold, or transferred to third parties or affiliates for any purpose, including marketing. Text messaging originator opt-in data and consent are excluded from all information sharing described in this policy.
Data security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including SSL encryption for data in transit, secure storage and access controls, regular security reviews, and employee training on data protection.
Cookies
Our website may use cookies and similar technologies to improve your experience and understand usage. You can control cookies through your browser settings; disabling them may limit some functionality.
Your rights and choices
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Request information about how your data is used
How to request deletion of your information
You can request deletion of your personal information without signing in.
- Email contact@vigagency.com with the subject line “Data deletion request.”
- Include your full name and the email address associated with your account or quote, and state that you want your personal information deleted.
- You may also call us at (866) 628-9441 or write to us at 2888 Nationwide Pkwy, Brunswick, OH 44212.
We typically complete deletion requests within 30 days of receiving them, and we will confirm that we received your request. Some information may be retained when we are required to keep it by law, or for insurance, regulatory, tax, or fraud-prevention purposes. When that applies, we will tell you. This process is also described on our Data deletion page.
Children’s privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. We will post the updated policy here with a new “Last updated” date.
Contact
Questions about this policy or our data practices:
Vanguard Insurance Group LLC2888 Nationwide Pkwy
Brunswick, OH 44212
Phone: (866) 628-9441
Email: contact@vigagency.com